At sharpthreads.store, we want you to look and feel your best. If you are not satisfied with your purchase, we are here to help.
- Return Window: You may request a return or exchange within 7 days of receiving your order.
- Eligibility: Items must be unworn, unwashed, and in their original packaging with all tags attached. Please note that sale items are generally non-returnable.
- Refunds/Exchanges:
- Exchanges: If the size is not perfect, we will happily exchange it for the correct size, subject to stock availability.
- Refunds: Refunds will be issued via your original payment method or as store credit, minus shipping charges, after we inspect the returned item.
- Process: To initiate a return, please contact our support team with your order number and photos of the item. Customers are responsible for return shipping costs unless the item is defective or incorrect.